Warranty | Outdoor & Commercial LED Lighting Solution
We ensure all LED lighting products undergo rigorous quality and safety testing. Therefore, all meet appropriate certifications, such as cULus/CE, and DLC, to the market at all times.
5~10 Years Warranty
Firstly, Lightide provides a 5-10 year for led solution guarantee. And we also offer excellent after-sales service to you. Secondly, we provide a warranty on all products. But the guarantee shall only apply to Lightide LED lighting products. And it also applies to the benefit of the End Customers. Therefore, we warrant that all LED lighting products comply with their published specifications at the time of sale and are free from defects in materials and workmanship.
Indoor and outdoor LED Lighting fixtures properly installed and under normal conditions of use are guaranteed to be free from defects in materials and workmanship for 5 years from the date of sale. In other words, a 5-year warranty covers the following products. Such as LED Canopy Lights,Wall Pack lights, Flood Lights, LED High Bay Lights, etc.
The 10-year LED guarantee, starting from the date of delivery of the Product to the authorized distributor of Lightide, shall only apply to the LED lighting product and is subject to the conditions in the term. Meanwhile, 10-year Limited Warranty covers the products with Meanwell driver used. For example, LED High Bay Lights and LED Parking Lot lights.